Sonoran Pain Solutions is not an emergency service. If you are experiencing a medical emergency, please call 911 immediately.

Privacy Policy

Effective Date: 8/9/2025
Last Updated: 8/9/2025

Sonoran Pain Solutions (“we,” “our,” “us”) values your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact our office, or receive our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

b. Medical Information

  • Health history and treatment records

  • Physician notes and referrals

  • Insurance details

c. Technical Information (if you use our website)

  • IP address

  • Browser type and version

  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Provide medical treatment and manage your care

  • Schedule and confirm appointments

  • Communicate with you regarding your health or account

  • Process insurance claims and billing

  • Improve our services and website

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We will not sell your information. We may share your information only in the following cases:

  • With your consent

  • With healthcare providers involved in your care

  • With insurance companies for payment processing

  • As required by law (e.g., court orders, public health reporting)

4. HIPAA Compliance

Sonoran Pain Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) will be handled in accordance with HIPAA regulations, and you have the right to:

  • Request copies of your medical records

  • Request corrections to your records

  • Request a list of disclosures of your PHI

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Privacy Rights

Depending on your location, you may have additional rights, such as:

  • The right to access and request deletion of your personal information

  • The right to opt out of certain data uses

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or your information, contact:

Sonoran Pain Solutions
14955 W Bell Rd #8003
Surprise, AZ 85374
Phone: 602-831-2223
Email: Contact@sonoranpainsoulitions.com